request a free consultation

latest news

16th January 2012

Next Back Class Starts 2nd February

Back class in action

Our Back Classes are the ideal way of finding out how to improve the mobility and strength of your lower back, under the instruction of experienced, chartered physiotherapists, in a fun, group setting. 

Just £50 for six sessions

read full article here...

30th November 2011

Christmas Massage Voucher Offer

Massage Gift Vouchers

For an alternative gift idea this Christmas, why not give a that special someone a Massage Gift Voucher. Prices start for as little as £10.  Furthermore, there are seasonal offers available for purchasing additional vouchers

read full article here...
hpc
csp

customer survey results

Once treatment has finished we give all our patients the opportunity to provide feedback and to rank the quality of the service and standards of care they have received.  Feedback, whether good or bad is always welcomed, as it is one of the key ways in which we can find out how we are performing and which areas need improvement.

Customer Survey Results as at 20th Jan 2012
(based on 249 responses):-

 

Percentage of patients that would
recommend this practice to others             99.6%


Quality/Service scores in the range of 1 to 10 where...

1=POOR, 5=AVERAGE, 8=GOOD, 10=EXCELLENT
 

Waiting time for first appointment                                       9.6

Telephone manner/friendliness                                         9.7

Waiting facilities                                                                     9.2

Appointment on time                                                             9.6

Payment arrangements                                                        9.7

Explanation of condition by therapist                                  9.7

Explanation of treatment by therapist                                 9.8

Explanation of treatment effects/purpose                          9.7

Treatment effectiveness                                                        9.3

Value of any advice given                                                      9.6

Overall view of the practice                                                9.7

 

 

  

ask jenny a question sign up for our newsletter 99% recommend us

approved by...

westfield bupa axa simply health

and all other leading insurance providers

latest from our blog...

The new phenomenon of the "Text Neck", or is it?

The new phenomenon of the "Text Neck", or is it?

A Recent newspaper article reports the rise of a new condition, dubbed the "Text Neck" and the potential risk of developing an 'arthritic' neck. With so many of us using text messaging as a form of communication and smart phones for emailing, surfing the web, gaming etc., are we a nation at risk?

read full article here...
Over 65? Would you pass an MOT?

Over 65? Would you pass an MOT?

The Department of Health has published updated guidelines on the recommended levels of physical activity and fitness in older people (65 and over). Read Bhanu's blog to see how you measure up.

read full article here...
Ever wish you could take your feet off?

Ever wish you could take your feet off?

Ever wished you could take your feet off, even for just a minute? Ahhh...what a relief it would be, if only we could! Unfortunately, we have to look to other less drastic measures for relief from foot pain. Consultant podiatric surgeon, Greg Quinn explains the fundamental importance of the foot in how you move and how a podiatrist would seek to help resolve your foot related problems.

read full article here...